Terms & Conditions

Last Updated: June 2026

Welcome to LAVEZZO Milano! The terms “we”, “us” and “our” refer to LAVEZZO Milano. LAVEZZO Milano operates this store and website, including all information, content, functionality, tools, products and services, in order to provide you, as the customer, with a curated shopping experience (the “Services”). LAVEZZO Milano is Powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy. If you do not accept these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

Section 1 – Access and Account

By accepting these Terms and Conditions of Service, you represent that you have reached the age of majority in your state or region of residence and that you have given us your consent for any minor dependants to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment and shipping data. You represent and warrant that all information provided in our store is accurate, up to date and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all activities conducted on your account. You may not transfer, sell, assign or licence the account to third parties.

Section 2 – Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or the appearance of products may differ from how they appear on screen due to the type of device used to access the store and its settings and configurations.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or correspond to what is represented or displayed in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion.

Section 3 – Orders

When you place an order, you are making an offer to purchase. LAVEZZO Milano reserves the right to accept or reject any order for any reason, at its sole discretion. The order is not accepted until LAVEZZO Milano confirms its acceptance. Payment must be received and processed before the order is accepted.

Please check your order carefully before submitting it, as LAVEZZO Milano may not be able to accommodate cancellation requests after the order has been accepted. If the order is not accepted, modified or cancelled, we will attempt to notify you by contacting you at the email address, billing address and/or telephone number provided at the time of the order.

Purchases are subject to return or exchange only in accordance with our Returns & Refunds Policy.

Section 4 – Pricing and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be set out in the order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping, handling, customs duties or import costs.

You agree to provide accurate, complete and up-to-date purchase, payment and account information for all purchases made in our stores. You represent and warrant that the credit card information provided is truthful, correct and complete, that you are duly authorised to use such credit card for the purchase, and that the charges incurred will be honoured by the credit card issuer.

Section 5 – Shipping and Delivery

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our control. Once products have been transferred to the carrier, ownership and risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including, without limitation, all trademarks, brands, texts, display elements, images, graphics, product reviews, videos and audio, as well as the related design, selection and arrangement, are owned by LAVEZZO Milano, its affiliates or its licensors and are protected by patent, copyright and other intellectual property laws.

These Terms permit the use of the Services for personal and non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Section 7 – Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or influence. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any endorsement.

Section 8 – Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.

Section 9 – Relationship with Shopify

LAVEZZO Milano is powered by Shopify and this enables us to provide you with the Services. However, all sales and purchases made in our store are made directly with LAVEZZO Milano. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and LAVEZZO Milano.

Section 10 – Privacy Policy

All personal data we collect through the Services is subject to our Privacy Policy. By using the Services, you represent that you have read this Privacy Policy.

Section 11 – Feedback

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, universal, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial use.

Section 12 – Errors, Inaccuracies and Omissions

From time to time, information on the Services or within them may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. Where such information is not accurate, we reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders at any time and without notice.

Section 13 – Prohibited Uses

You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate regulations, rules, laws or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against any of our employees or any other person; (e) to transmit false or misleading information.

Section 15 – Termination

We may terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 16 – Disclaimer of Warranties

The information presented on or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information. THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Section 17 – Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LAVEZZO MILANO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless LAVEZZO Milano, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, owed to third parties or arising from (1) breach of these Terms and Conditions of Service, (2) violation of any law or the rights of third parties, or (3) access to and use of the Services.

Section 19 – Severability

If any provision of these Terms and Conditions of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law and the unenforceable part shall be deemed severed from these Terms and Conditions of Service.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision. These Terms and Conditions of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.

Section 21 – Assignment

You may not delegate, transfer or assign this Agreement or any of the rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void.

Section 22 – Governing Law

These Terms and Conditions of Service and any separate agreement through which we provide the Services shall be governed by and construed in accordance with Italian law. You and LAVEZZO Milano consent to the territorial jurisdiction and personal jurisdiction of the Italian courts.

Section 24 – Changes to the Terms and Conditions of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.

Section 25 – Contact Information

Questions about the Terms and Conditions of Service should be sent to: